Parlo talks the talk but can it walk the walk?

Messenger only
Ease of use:
Intelligence potential:
Value for money:

Last updated on July 02, 2018.

Parlo is a chatbot tool aimed squarely at the enterprise space. It has a flashy, enterprise-y landing page, so it must be good for big companies:

It also has a big company name behind it, having just been acquired by ServiceNow.

Marketing copy

The people who wrote the marketing copy seem to know what they’re talking about. They talk about grammar engineering, machine learning (of course) and semantic parsing. This last one is a surprise for me to see, since this is a technology that I’m particularly interested in, and haven’t seen applied to chatbots.

Are they really using semantic parsing? It’s hard to tell, since I need to prove I’m from BigCo Limited in order to be able to try it out. I’ve requested a demo, so we’ll see how we go.

All I’ve got to go on is this

In the meantime, the best I have to go on is this YouTube video:

If you can’t be bothered to watch it (you’re not missing much), basically, it’s like pretty much any other bot creator. You tell your bot what to say, and add some pretty pictures and buttons.

You also get a tree view:

What next?

Is that really it? I hope not. I’m afraid Parlo won’t get a higher score until I get some proof that it’s more capable than the video above indicates.

I don’t know how much Parlo costs, but I’m guessing it ain’t cheap. If you want an alternative, there are popular chatbot builders like Chatfuel and in fact a whole host of other options.

All the reviews, one PDF

Choosing the right chatbot tool can be difficult. There are a lot of tools, and their quality varies a lot. The purpose of ChatbotTech is to make choosing a chatbot tool as painless as possible. We've reviewed and rated the top chatbot tools so you can quickly find the one that is right for you.

Sign up below and we'll send you a free PDF containing all the reviews, and ChatbotTech's guide to choosing a chatbot. We'll also send you occasional news and updates (no more than once a week).